01 Who you are?
We are a company located in Zhejiang, China, and we started our business in 2003, selling products to Western Europe(28.00%), Southern Europe(20.00%), Eastern Asia(10.00%), Southeast Asia(8.00%), Mid East(8.00%), North America(8.00%), South America(5.00%), Oceania(5.00%), Central America(2.00%). There are total about 101-200 employees in our company.
02 How can you guarantee the quality of your products?
We have done the business for more than 20 years, and our manufacturing capabilities are supported by a workforce of at least 150 employees and are bolstered by prestigious certifications, including the BSCI audit, ISO standards, and the national High-Tech Enterprise accreditation. We will always offer pre-production sample before mass production to test if the quality meet your requirements. Final inspection before shipping will be carefully done.
03 Can I customize packaging and logo?
Yes. Feel free to contact us.
04 What services can you provide for the selling process?
Accepted Delivery Terms: FOB, CFR, CIF, EXW, Express Delivery; Accepted Payment Currency: USD, CNY; Accepted Payment Type: T/T, L/C, Escrow; Language Spoken:English,Chinese, etc.
05 Any after-sales services can I get?
We create high quality, durable exercise products and we stand by that quality with a one year warranty on all of our products. If your Vibration Plate Fitness Platform ever breaks, we’ll send you replacement parts and show you how to repair it. If your Vibration Plate Fitness Platform cannot be repaired, we’ll replace it— free of charge,and our company willgladly serve you.
06 What should I do before using your products?
Consult with a medical professional before beginning a new exercise program to determine your appropriate fitness intensity and duration. Your physician can help determine if you have any physical limitations that could create a health risk or prevent you from properly using this product; Notice that some exercise programs or fitness products may not be appropriate for all people.
07 Who are not suggested to use your products?
Do not use our physicial products if you: • Are, or suspect you may be, pregnant, or if you have recently given birth. • Have arrhythmia, severe cardiac disease, heart failure, deep-vein thrombosis, deep thrombophlebitis, erysipelas, or pulmonary edema. • Have epilepsy or seizures, dementia, or severe diabetes or severe diabetic neuropathy. • Have vertigo or positional dizziness, have balance impairments, or if you are taking drugs that affect balance. • Have acute migraines, retinal detachment, acute rheumatoid arthritis, or severe joint disease. • Have an orthopedic condition, spinal injury, osteoporosis, fracture, herniated or slipped disc,abnormal vertebra, spinal canal stenosis, Spondylosis, gliding Spondylolisthesis, ankylosing or cervical spondylitis, chronic back pain, sciatica, or other condition/disorder affecting the back or spinal column. • Have recently had surgery or LASIK or PRK eye surgery. • Have a medical implant, such as a pacemaker, cochlear implant, chest stent, ECG, joint replacement, intrauterine device, plate, pin, or rod. • Are injured, ill, or if you have an open wound, a fever, or acute inflammation. • Have a gallstone or a kidney or bladder stone. Remember that exercise is for better health condition, don't make yourself worse off.
08 What can I do to reduce the possibilities of being injuired?
• Do not use this product for more than 20 minutes per day. • Always use the remote control to adjust the workout once exercise has begun. Using the control panel while the machine is moving may result in an accident or injury. • Never attempt to turn around on the machine while it is in motion. Do not quickly lean back or change position while the machine is in motion. • Do not perform other activities while using, as this could cause accidents or injury. • Do not get on or off the machine until it is fully stopped. Do not jump on or jump off the machine. • Never use the product while under the influence of drugs or alcohol. • Use the product only on a flat, sturdy, non-slip floor. Do not place the product on any surface that could block air vents. • Place in a location away from traffic where it will not create a tripping hazard. • Ensure adequate clear space around the product during use (at least seven feet on all sides). Remove any obstacles in the area, in case of falls or accidents. • Do not exceed the maximum weight-load capacity of 400 lb. • Never allow more than one person on the product at a time. • Always maintain control and move slowly through exercises to avoid injury. • Do not perform other activities while using the product to avoid accidents or injury. • Make sure your body is used to the vibrations before you sit on or begin doing exercises on the machine. • Do not use while wearing socks or slippers as this may cause slipping. • Do not wear baggy or loose clothing, or clothing with drawstrings or ties that could get snagged and cause injury or falling. • Do not wear jewelry, belts, or other accessories that could get snagged and cause injury or falling. • Remove items, especially sharp objects, from your pockets before using. • Always properly warm up before exercise and cool down after exercise to avoid sports injury. • Keep hair, hands, feet, and clothing away from moving parts. • Do not use accessories not approved by the manufacturer.
09 How to clean and store the product?
WARNING: Always unplug the power cord and allow the machine to cool before cleaning, moving, or storing. • Use a slightly damp cloth to wipe away dirt or moisture. WARNING: Do not allow water or other liquids to come into contact with the device. Do not immerse the device in water or other liquids. • Do not use abrasive, solvent, or chemical cleaners or harsh detergents. • Store in a cool, dry, indoor location. Store in a well-ventilated area, free of dust, and out of direct sunlight. • When storing for a long time, remove the batteries from the remote control and cover the machine to keep out dust and dirt. • Do not attempt to disassemble or repair; device contains no user-serviceable parts.
10 Can I get a discount?
If you sincerely want to cooperate with us, certainly!